Switchover Programme.

First Choice along with many industry commentators know that companies put-up with inefficiencies in their recruitment software for a long time because change is difficult or appears difficult. A First Choice adviser visited a number of recruitment firms and spent time with consultants who were proud of the various workarounds they had invented and shared with their colleagues to overcome the limitations of the legacy system. Some of these workarounds were extremely inventive involving siloed programs, multiple screen openings, difficult parsing, patchy speed reading, scraping and pasting to achieve tasks that should be intuitive, seamless and rapid!

However, people get used to what they have and sometimes stick with a problem they know rather than consider a solution they don’t understand (yet). Eventually something sparks change – losses to the competition, falling margins, an in-house champion, or the discovery of a safe improvement plan. Once the fear of downtime and implementation difficulties is overcome, the business will want proof a new system will generate more profit.

First Choice has a proven Switchover Programme that allows recruitment companies to identify how RDB ProNet will benefit their business and what implementation will look like to ensure all critical project gateways are met.

In 2011 First Choice installed 500 seats across 7 divisions of a major enterprise in 3 months with minimum disruption. The company now enjoys significantly higher levels of customer and staff satisfaction, improved productivity and profits, as well as a vastly streamlined IT infrastructure that requires less maintenance and allows customer-facing staff to focus on winning more business.

First Choice will help you identify potential risks to ensure your company reaps early and ongoing rewards. We will help with project definition and move swiftly through implementation phases, including data optimisation and migration, user adoption and training for highest proficiency.

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