Comments from our clients

Protocol Educationwww.protocol-education.com
"We chose RDB ProNet because of its functionality – its searching capability is exceptional, the positive feedback we received from other users before we made our investment decision, and the personal service we received from First Choice staff which gave us confidence that the implementation would occur within our time frame and budget."

Stephen Lawrence, CEO Protocol Education (the largest independent recruitment company in the Education sector) EZaccess user for nine years and a bond client since Bond bought EZaccess. 200 plus users.

Stephen Lawrence - Chief Executive

Leap29www.leap29.com
"We started off back in 1999 using RDB Pro, Leap29 existed as a 5 person company. We now stand in 2009 as a 120 person Global Recruitment Intermediary still using software provided by First Choice Software. This goes to show how flexible and reliable First choice are.

RDB ProNet introduces all the tools needed to run a successful recruitment process for both ourselves and for all our clients. We are delighted with the service we receive from our account manager (who I have to say has remained the same for the last 10 years) but also the knowledgeable support and development staff.

I have dealt with many other suppliers of recruitment software and cannot say I have received a service anywhere close to that I receive from First Choice!"

Simon Parsons - IT Director

Amoria Bondwww.amoriabond.co.uk
"RDB ProNet's combination of flexible configuration, responsive account management and superb intuitive functionality, coupled with the first rate support provided by First Choice, made it the best and only logical solution for all of our database needs."

Dan Daw - Director

Practicus www.practicus.co.uk
"Practicus required a recruitment system that was flexible enough to adapt to our internal business processes but would also integrate with our existing IT systems. RDB ProNet ticked both of those boxes and more. Since its implementation we have found that our productivity has improved. We have found First Choice Software to be very attentive to our requirements and are able to react very quickly when we have needed anything."

Jason Luckhurst - Managing Director

Chadwick Nottwww.chadwicknott.co.uk
"It’s easy to use, that’s the main thing, after all we’re recruiters, not IT bods! What’s good is that we only have to enter data once as RDB records it in a number of areas - automatically saving time and maximising efficiency and accuracy.

RDB Pro is far better than our previous software in every aspect - communication has improved, searching is far more effective and it’s fully integrated with other software. The First Choice team are very flexible about making modifications to our system – adding extra fields and programming the application specifically to our needs."

Justin Nott - Director

Pure Resourcing Solutionswww.prs.uk.com
"RDB ProNet has proved to be an excellent choice for Pure Resourcing Solutions and the team at First Choice have always been highly supportive and responsive to our business needs. I believe RDB ProNet is the best product in the market, backed up with responsive, intelligent support."

Ian Walters - Director

High Finance Groupwww.highfinance.co.uk
"First Choice and the RDB Pro Net software have been exceptional since we adopted the system. The database does far more than we could ever use, is simple and easy to use for both experienced consultants and junior research staff. The support process is superb and the constant updates show that First Choice listen to our requests. The training provided around every aspect of the system has enabled us to tailor the database to our organisation and requirements increasing our efficiency and quality of service throughout the business.

We have looked at a number of alternative systems and not found anything that provides the functionality of RDB Pro Net and such good value."

Mark Dainty

TechNET IT Recruitment www.technet-it.co.uk
"I just wanted to pass my sincere thanks to everyone at First Choice for firstly being so supportive with helping us in a complex transition to Pro NET with an absolute minimum of problems and more importantly for producing a fantastic piece of software that we are already seeing significant benefits from purchasing.

When TechNET were evaluating all of the major Recruitment software products on the market it was a very big decision for us as an agency but I can assure any companies considering Pro NET / First Choice that we haven’t regretted our decision at any stage of the process and are extremely satisfied with the final product."

Curtis Bailey - Managing Director

Populus Consultantswww.populusconsultants.com
"Throughout my career I have used a number of different recruitment software packages and I would whole heartedly recommend RDB ProNet. Not only does the database have a fantastic diary, the client canvassing and applicant contact management functions are excellent! In addition, the support we receive is extremely professional and they have a real understanding of exactly what our business needs.

The whole organisation from the initial enquiry through to calls with the Support team we have found everyone at First Choice Software very friendly and helpful.

I would recommend RDB ProNet to any company that is looking for a new recruitment package."

Stephen Bowler - Director

The ONE Groupwww.theonegroup.co.uk
"When the software program was demonstrated, I could see immediately that it could do most of what we wanted it to do compared to the other packages around. And we have not been disappointed. Choosing the software that was right for us was a vital decision because when you’re establishing a business the last thing you need is a system that is time-consuming to set up and get to grips with. RDB Pro is straightforward to operate and really eases our admin processes.

The Client and Candidate sections are excellent. They are uncomplicated to use and the fact that they can be linked together makes our jobs so much easier. In addition, the invoicing function on RDB Pro is very good, creating invoices is incredibly simple and being electronically stored and all in one place means that they can be accessed at the touch of a button, saving valuable time and effort. All in all, I would say RDB Pro was without doubt the right choice for us."

David Bord - Director

Randstad Education www.randstadeducation.co.uk
"I wanted to just drop you a line to say a big thank you. We are in a really good place here with ProNet. I am loving the application, the flexibility it gives us and happy to report to everyone who will listen to me on the success of the project so far.
Merlin (Their pet name for ProNet, because its magic lol) has been very well received by all the offices we currently have live and the mood in the business is very positive about it.

So thank you! ProNet is a great product, so you all should feel very proud of yourselves!"

Lee Smith - Commercial Director of Randstad Education

Randstad Education is part of Randstad Professional Services, the second largest recruitment group globally. 200 plus users in Randstad Education, a user of Adapt for more then ten years.

Genesis Associates (UK) Ltdwww.genesisassociates.co.uk
"First Choice Software have a developed a product in RDB Pro Net that has everything a business needs to deliver effective recruitment solutions. From its easy to use interface and advanced searching functions to its ability to customize to fit the exacts needs of our business.

Value for money and return on investment is essential in today's business world and RDB delivers just that. Whether you are actively looking to upgrade your recruitment CRM systems or not, RDB is product that must be looked at."

Patrick Bell - Director

DR Newitt Associateswww.drnewitt.com
"When we were after a recruitment software solution we tried out a few different products and RDB Pro definitely came out on top. I immediately liked the programme and felt its user-friendliness was a real plus. In our line of business, the less administrative type of work you have to do the better, and RDB Pro has certainly made a difference in this regard.

One of the main benefits of the new website is that it links in directly with RDB Pro, and since a vast majority of our registrations and CVs come through the website, this proved to be an extremely valuable time saving feature. It is incredibly important for a recruiter to have an easy to use, informative and attractive website, and between First Choice and ourselves we have definitely achieved this. The proof is plain to see – so far our hits have doubled and are going up all the time!

The entire process of website design was extremely quick and straightforward, it was ready to go live after just three weeks. The guys at First Choice did everything I wanted and were always available to discuss any issues or additional ideas. Using First Choice’s RDB Pro and the website design service has given me the tools to improve my day-to-day running processes, leaving me more time to dedicate to clients and candidates. It has without doubt added value to my business."

Stephanie Newitt - Managing Director

Talentarcwww.talentarc.com
"Talentarc have been using RDB ProNet since our inception and it has proven to be an invaluable tool in assisting our growth.

In choosing a product we looked at all the main competitors, several of whom our Directors had prior experience of working with and RDB came out on top across a number of metrics. However the best element of the product is the associated service / help and ongoing development which ensures that RDB ProNet is easy to work with and highly effective.

A great product provided by a business that understands customer service!"

Simon Samuel

Conceptualitywww.conceptuality.net
"We have been using RDB ProNet for just over two years now. The Directors of Conceptuality have been using other market leading recruitment software systems for over a decade and we all agree that RDB ProNet is the most customizable, user friendly and feature rich system we have seen. The First Choice support line is also always available and quick to solve any queries we have."

Spencer Symmons

Howarth Morris Financial Selection www.howarthmorris.co.uk
"When we formed Howarth Morris Financial Selection in 2006 we wanted to invest in the most up to date recruitment software solution and after considering a number of options RDB Pro Net seemed to be the most attractive in terms of functionality, quality and user friendliness. Without doubt their product quality, functionality and high quality service has been instrumental in us quickly progressing to become the North Wests leading independent financial recruiter."

Sean Morris - Director

Oil Recruitmentwww.oilrecruitment.co.uk
"We have been working with First Choice software since 2002. During this time our business has benefitted from their team of experts – not only providing an excellent recruitment database, but also an outstanding website resource and helpdesk.

Over the years that I have worked with First Choice, they have been on hand to assist with technical support and training queries. I have worked with the same staff from First Choice over the years and feel at times they are an extension of our business."

Pam Anderson

Marketing Moveswww.marketingmoves.com
"We're very happy with RDB ProNet, chosen for it's excellent search facility. Ongoing customer service and support has been first class."

Melvin Day

Adele Carr Financial Recruitment Serviceswww.financialrecruitment.biz
"We recently updated our recruitment software to RDB ProNet and re-trained all our staff in the use of the new software. We found the training very beneficial for both our experienced and new Consultants.

The transition between the software packages was managed between First Choice and ourselves, with only a few limited teething problems, that First Choice swiftly rectified.

All the staff find the new software to be much more efficient and user friendly and allow them to concentrate on their day jobs of producing fees."

Adele Carr - Director

Renard Resources www.renardresources.com
"Renard Resources has just started its journey with RDB Pronet and the First Choice team and to date we have been very impressed with the system and the support behind it. We look forward to further benefits as our use of it improves."

Daniel Griggs FIRP - Managing Director

Fabric Recruitmentwww.FabricRecruitment.co.uk
"We chose RDB Pro because it was much easier to understand than any of the ten systems we examined.

Quite simply, like the majority of recruitment consultancies, we are not technical! We wanted a reliable system that would be easy to use, would simplify our lives and not create unnecessary work.

RDB Pro meets all our criteria. In the few months since the installation of RDB Pro, we have become more efficient and streamlined, and are able to offer a significantly improved service to both clients and candidates. One of the many benefits to us has been Candidate Capture.

Previously when we had interviewed a candidate and not had a suitable vacancy for them for several weeks or months, their details would have been filed manually.

When a potential job vacancy arose, we would have had to rely on our memories and the ability to locate the appropriate paperwork, before being able to recommend them for a position.

Now, however, RDB Pro stores all information electronically under different categories – by skills, for example - and all we need to do is type in the job criteria or the skill and details of all appropriate candidates appear.

The system has saved us an inordinate amount of time, it is hassle free and I regard it as a very good investment and one that will provide a quick pay-back."

Justin Kent - Managing Director

CareerWisewww.careerwise.ie
"Careerwise chose RDBPronet early in 2007 having done full due diligence in reviewing what the competition had to offer. Since then it has become a real business enabler for us. It increases consultant productivity significantly with it's intuitive design.

We feel it has assisted in no small way by placing Careerwise in a stronger position to better tackle a declining recruitment market with the various tools it offers.

Additionally, First Choice have been an excellent support partner since we signed up, with friendly and helpful staff, always willing to go that extra mile."

Jerry O’Connell - CareerWise

Robertson & Sumner Ltdwww.robertson-sumner.com
"We have been using RDB Pro and RDB ProNet for the past 10 years and continue to find the First Choice products a real aid to our business.

The software saves us time in all aspects of the job and the continuing development ensures that we stay future proof which is essential given the fast pace of the recruitment market."

Antony Meek - Director

EDC Europe/ EDC Serviceswww.edceurope.co.uk
"I've been impressed with the guys on the support desk so far, they are pretty efficient!"

Darryll Wolloff

University of West Londonwww.uwl.ac.uk
"First Choice will be a major factor in our success over the next few years.

...in every way First Choice Software has met and even passed our expectations.

...we are extremely happy with the service they have provided."

Alistair Mitchell

KBM Resourcingwww.kbmresourcing.com
"We chose First Choice Software’s web design service for the KBM Resourcing website as they matched our views on simplicity and clarity.

The first stage of the project was to put together a straightforward site to get the KBM Resourcing name onto the web and get across our specialist message. We have been delighted by the speed, efficiency and support of the service we have received in this.

We are now moving to the second stage of the process and further strengthening the presence of the KBM Resourcing brand on the web by making the site more sophisticated, and integrating it with our recruitment software. We will certainly be using FCS for this next stage of the development."

John Kirkland - Director

Vpss Ltdwww.vpss.co.uk
"I wanted to drop you an email to highlight the positive experience I have had to date with First Choice Software. I am sure you are already aware your development team have designed and produced an excellent piece of software. In addition the service I have received from all of the members within your support team has been second to none. As someone who has recruited for the past eight years in the IT sector I am well placed to make comparisons, I wish I had more candidates with their attitude and knowledge coming in to my inbox!

I also feel Kirsty Bailes deserves a mention as she kept us interested throughout the training course we attended and covered a number of questions raised outside of the normal course agenda very professionally. I hope this is the start of a long term successful relationship between our two companies and wish you and your team well in your endeavors.

Throughout our dealings First Choice have delivered, the RDB product is now an invaluable resource for our business."

Mark Hurren - Senior Consultant

Maxim Recruitmentwww.maximrecruitment.co.uk
"I switched to RDB Pro six months ago after using First Choice Software’s free RDB Start programme for 18 months. We were initially attracted to RDB Start because it’s free and easy to use. However, we soon discovered other important benefits such as the amazing technical support provided throughout the test phase and genuinely helpful people who were not trying to sell us products we did not need. I really admire First Choice’s long-term business strategy of offering a free start up package that proved vital in building our business from an early stage.

Although we did consider other applications, using RDB Start strongly influenced our decision to convert to Pro. It was a natural evolution and the familiarity aspect was invaluable. The upgrade process went extremely smoothly and was completed in less than a day - attributable to efficient technical support and training.

We were grateful for the help and advice we received regarding how best to tailor the product to our own internal methods of working such as interview logging and reference checking. Most important however was the efficient implementation of work to link RDB to our award winning website www.maximrecruitment.co.uk. This allows us to integrate candidates attracted from the website into the recruitment database very quickly & efficiently.

RDB Pro has greatly improved the service we are able to offer our clients and candidates. One aspect that is particularly beneficial is being able to access the software remotely using a laptop or handheld device. I would definitely highly recommend RDB Pro and Start."

Steve Thomas - Director

Harrison Scott Associateswww.harrison-scott.com
"Three days into using our new ProNet database, I phoned Russ (my Account Manager since I signed with First Choice Software in 2003) and started off by saying "I have a complaint .................... long pause.......................after you demo’d ProNet you should have hit me over the head to knock some sense into me for not signing up on the spot!"

We had been a user of RDB Pro (old system) since 2003, and, queue my first compliment to first choice software, thought that it did everything we ever wanted it to do and did it brilliantly - how could anything be better?

When Russ demo’d ProNet to myself and some colleagues we thought, yes it looked visually better, and yes we could see it had more features and benefits, but maybe it was just me being thick, I didn't fully appreciate how good it was.

A few months went past and, much to Russ's credit, although he called now and then, there was no heavy sell. I kept thinking it's more money and more hassle for the change over, so why upgrade? Some months on I thought - this is getting deep now so bear with me - sometimes you just have to show a little faith. Russ had said RDB ProNet is a great product that would make a real difference to my business, he has never let me down in the past, so I thought “let’s go with it” and we did.

Three days in and we are in love! Yes, us hardy East End upbringing Glasgow recruiters have been smitten. RDB ProNet is the dogs *****. I feel that I have been going out with Miss Scotland for 6 years and now I am going out with Miss World! My brain now actually registers that it does far more than RDB Pro and I could now go onto to describe precisely what makes it such a great product however what I think is far more important is how it makes you feel. If you are a conscientious consultant used to making big money and who takes great pride in what you do, after three days, if you are anything like us, you will feel that you going to be even better at what you do, give a better service to your clients and candidates and make even more money using ProNet.

This testimony has been written, not by Mr A Smith of ABC ltd as you see in some testimonials but me, George Thompson, a high billing recruitment contact with twenty years experience, who is willing to confirm this testimony to anyone who cares to call me."

George Thompson - Managing Director

MacDonald Energywww.macdonald-energy.co.uk
"MacDonald Energy have been using first choice software for a number of years, First Choice and RDB provide the business with all the information needed easily and quickly, this is vital in the Oil and Gas Industry.

When the opportunity arose, we upgraded to RDB ProNET and have been delighted with the ease of use and functionality of ProNet.

RDB ProNet also provide excellent sales service and the dedicated members area allows any questions or queries to be answered promptly."

David Annobil - MacDonald Energy

Dynamic Positionswww.dynamicpositions.com
"First Choice was a great choice for Dynamic Positions. RDB ProNet is a key tool to our business."

Marcus Hackney

Consultewww.consulte.co.uk
"Throughout my career I’ve used pretty much all the recruitment software available in the market and found RDB Pro to be the best. I’ve used many software packages and found RDB Pro to be the most functional, easy to use, and backed by the most friendly and responsive team. There is a warm feeling to the company, which has enabled us to form a fantastic relationship - I don’t feel like just another customer, I actually look forward to speaking with them! The great benefit of RDB Pro is its simplicity. I’ve used some very arduous packages where you get can lost in detail and have to input data to the enth degree.

Plus, unlike other suppliers, First Choice Software is unique in that it does not penalise small agencies for only having one user, it’s such good value for money. Because the self-help tool is excellent, I hardly ever have to call the support team, but on the rare occasion I have, they have always been very helpful and efficient in answering my query.

I have and will continue to recommend First Choice Software."

Katie Pexton - Managing Director

Norland Employment Agencywww.norland.co.uk
"Since using the new ProNet system we have noticed a real difference in how it works for us. In particular we have found it to be more efficient system which is extremely intuitive to use.

The tools such as mailshots and email archiving have saved us a great deal of time and it is so easy to send emails / sms directly from the client / applicant files.

We have found the support from First Choice to be extremely good, particularly with the inevitable teething issues following transfer. We are sure that as we continue to learn things about the new system it will further enhance the service we can offer to our clients and candidates."

Rebekah Frankcom - Head of Student Admissions

ETS Technical Selectionwww.ets-technical-sales.co.uk
"Our consultants chose RDB ProNet after a beauty parade of some of the most well known recruitment packages on the market. RDB ProNet was the clear winner because the package combines a depth of functionality with an intuitive user interface which makes it flexible and easy to use.

Following our purchase we would also add that the installation, data transfer and ongoing training and support was first rate. We would have no hesitation in recommending RDB ProNet and First Choice to other consultancies who are looking to upgrade their recruitment software."

Des Gaeney

Cody Recruitmentwww.cody.co.uk
"Peter Gregory, founder of many leading recruitment agencies (Medacs, Cheviot Recruitment, JCJ and Just teachers) started Cody Rec2Rec in late 2007. He is a Computer Programmer as well as a Recruiter, and excels at web related recruitment.

Peter reviewed over 30 software packages, before short listing and finally selected First Choice’s RDB. He says RDB has the flexibility I need, with an instant response to almost all requests you put to it.

Installation was simple, ongoing support is good, and I am very happy with my choice of software for Cody Recruitment Ltd."

Peter Gregory - Director

Adam Appointmentswww.adamappointments.co.uk
"First Choice are providing a phenomenal offer for start-ups like myself.

For any new agency keeping costs down is always an important factor, so finding an absolutely free software package that offered all the essential features I needed was fantastic! RDB Start is excellent because it is able to store large volumes of data, import CV’s and allows me to search the database using a variety of fields. What is more, as my company grows I can painlessly upgrade to the full RDB Pro package.

Setting up your own business is never easy, but with the help of First Choice all my IT worries are eliminated. In addition to the free RDB Start package, the company was also able to provide me with a competitively priced website and technical support service."

Lucy Adam - Director

OPUSwww.opusrecruitmentsolutions.com
"With the time you spend looking after your clients, I do not see how you make any money!

Now I have used RDB Pro I can handle four times the workload that I could before.

You should be charging twice what you do for this product."

Andrew Mitchell - Director

Accountancy Actionwww.accountancyaction.com
"I chose First Choice Software after a demonstration as it seemed to be very straight forward and offered me all the facilities that I had requested. My decision was also based on a promise of good after sales care and support and in this respect too I have not been dissapointed.

The Support team have been helpful, friendly and have often gone beyond the call of duty to help me. I am most grateful to all at First Choice Software for helping me with my business at such a crucial stage."

Mark Kirsch

CONEX Europewww.conexeurope.com
"I would like to congratulate you on a first class product. I have never seen anything to beat it, particularly in price comparison.

The level of aftercare support we have received has been fantastic. Thank you and I look forward to a long partnership!"

Richardsons Personnelwww.richardsons-recruit.com
"I cannot fault RDB Pro, we would be lost without it! It has not crashed in six years and on the rare occasion I have called the First Choice support team with a query my call has always been dealt with efficiently, plus I have a great relationship with the account manager.

Now that our website has been re-designed by First Choice, and we have Job Shop, we are even more efficient! Job Shop allows us to easily add vacancies to our website and both clients and candidates find it very easy to navigate. Also candidates are now able to quickly register online.

A major benefit of RDB Pro is that it records everything; it is a history of our contracts, placements, candidates and clients. It is far better than having to fumble through lots of files to find one piece of information and as a result, our response time is now minimal. Just recently a client called last thing on a Friday afternoon with a temporary assignment with an immediate start. The client requested a candidate who had temped there previously. I did a quick search in RDB Pro and pulled up the candidates and was able to call the client back within minutes."

Janet Padula - Director

Enterprise Recruitmentwww.enterpriserecruitment.com
"It is not only the software that is superb, the company's service, support and training is also invaluable. The personnel at First Choice Software are always on hand to help and are very patient.

We took full advantage of the company's training programmes, which are very comprehensive, easy to follow and extremely beneficial. In fact, whenever a new consultant joins out team we send them on the RDB Pro New User course."

Teresa Maddern

Top Flight Personnelwww.topflightpersonnel.co.uk
"Firstly, there is less paperwork; secondly it is easier for everyone to access all the information at any one time; thirdly the candidate histories are a lot better. CVs are stored against a candidate’s name, so if they do come back in it’s much easier to re-register them.

They were very good at listening to what we actually wanted and how we used it, and they gave us all the information we wanted. I was impressed by that."

Val Minchella - Managing Director

List Recruitmentwww.listrecruitment.co.uk
"Inputting, searching and sending candidate CVs has never been so easy!

Compared to other recruitment software I have worked with in the past everything about RDB Pro is easier and quicker!

Prior to installing RDB Pro, it was a real palaver putting job details on the system, so people tended to avoid using it which caused more paper to float around the office.

As a result, if a client requested a batch of CV's to be emailled we often found we were ‘scratching’ around trying to find candidate email addresses. It wasn’t performing for us at all - hence the desperate need to change to a more efficient system. Since moving to RDB Pro we have never looked back, it’s fantastic!

The Training was a really productive day for the team, we’re all whizzing around the system now!"

Mary Ann Williams - Branch Manager

Action Recruitment Europewww.actionrecruitment.co.uk
"RDB has made a huge difference to the company – it has facilitated growth by reducing response time to clients and candidates and improving the everyday management of the business."

Angela Webster - Director

Platinum Recruitment Solutionswww.platinum-recruitment.com
"I needed an easy to use package with excellent technical and user support. First Choice meets our demands in all areas and has made life as a hectic recruitment consultancy much easier. Both software and back-up service are outstanding and have proved excellent value for money!

We find RDB Pro very easy to use. A major benefit is the Application Action screen that allows all telephone calls, emails, faxes and letters to be logged; which proves especially useful should a dispute on a time sheet arise.

Our RDB Pro training day was a huge success, primarily because we only covered the absolute essentials that we needed to know at that stage. Plus the friendliness of the First Choice team made the day really enjoyable and confirmed that the ongoing relationship between Platinum Recruitment and First Choice would be very successful."

Stephanie Bessant - Director

Morestaffwww.morestaff.co.uk
"Having purchased RDB Pro Recruitment software in 2003, MoreStaff took advantage of the consultancy services offered by First Choice Software early in 2004.

First Choice Software identified many labour intensive processes, which could be completely eliminated by making better use of the software we purchased. He also modified the software structure and carried out extensive staff training to enable the company to realise these benefits immediately. Our Front Office and Back Office functions are now fully integrated thanks to First Choice Software’s modifications, allowing payroll to be run as a single export from timesheet information entered to RDB Pro. We estimate we have saved about £70K p.a. in office overheads so far.

First Choice Software was also quick to spot our particular strengths as directors and as a result of one of his key recommendations, to release myself from operational duties and concentrate on new business development, I was able to land a single source agreement with one of our major clients amounting to nearly £500K per year.

I am very happy to recommend the consultancy services supplied by First Choice Software and look forward to a continued relationship as we continue to grow our business."

Kathy Doran - Director

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